At Seakundi, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 40 days from the date of purchase, subject to the terms below.
1. Eligibility for Returns
To qualify for a return, the item must:
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Be in its original condition (unused, unworn, and unwashed).
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Include all original packaging, tags, and accessories.
2. Return Process
To initiate a return:
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Contact our support team at support@seakundi.com with your order details.
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We will provide you with a return authorization and shipping instructions.
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Ship the item back to us within 40 days of the purchase date.
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Once received and inspected, we will process your refund or exchange.
3. Refund Policy
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Approved returns will be refunded to the original payment method.
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Refunds may take 5-10 business days to reflect in your account.
6. Return Shipping Costs
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If the return is due to our mistake (wrong or defective item), we will cover the return shipping cost.
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If the return is due to a change of mind, the customer is responsible for return shipping fees.
7. Contact Us
If you have any questions about our return policy, reach out to us at:
Phone: +1 (254) 390-7763
Email: support@seakundi.com
Address: 1702 Oak Ridge Dr, Kemah TX 77565, United States